Terms & Conditions
These Terms & Conditions explain the general terms governing use of the Space-X Cargo Movers website, enquiries, quotations and requested moving or transportation services.
Please Read Before Using Our Services
These Terms & Conditions apply to your use of the Space-X Cargo Movers website and to enquiries or service arrangements made through our website, telephone, WhatsApp, email or other authorized communication channels.
By using our website, submitting an enquiry, requesting a quotation or proceeding with a service arrangement, you acknowledge that you have had an opportunity to review these terms. Specific services may also be subject to a separate quotation, booking confirmation, consignment document or service agreement.
1. About Space-X Cargo Movers
Space-X Cargo Movers is a relocation and logistics service provider based in Ahmedabad, Gujarat, India. Services may include household shifting, packing and moving, local relocation, intercity and interstate relocation, bike transportation, car transportation, domestic cargo transportation, commercial cargo transportation, full truckload transportation, part-load transportation, and packing or storage support, subject to availability and the requirements of the individual shipment.
2. Use of Our Website
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.
3. Enquiries & Customer Information
When submitting an enquiry, you are responsible for providing information that is accurate and sufficiently complete for us to understand your requirement. This may include your name, telephone number, email address, pickup location, destination, household-goods details, cargo type, vehicle details or other information relevant to the requested service.
4. Quotations & Pricing
A quotation may be based on the information available at the time of assessment. Moving and transportation charges can vary according to practical requirements.
A website estimate or preliminary discussion does not automatically constitute a confirmed booking. The final applicable price and service arrangement should be confirmed before the move or transportation service proceeds.
5. Service Availability
Services are subject to route, vehicle availability, manpower, location, cargo characteristics, access conditions, scheduling and other operational factors. Submission of an online enquiry does not by itself guarantee service availability or a particular vehicle, date or delivery time.
6. Packing & Moving Services
Where packing services are included, the applicable packing method and materials may depend on the nature, quantity, size, weight, fragility and handling requirements of the goods. Customers should disclose fragile, valuable, unusual, hazardous or specially handled items before the service is confirmed.
7. Household Goods & Personal Belongings
Customers are responsible for accurately declaring the goods being moved and for informing us about items requiring special handling.
Personal documents, cash, jewellery, securities, highly valuable personal items, restricted articles and other items that should not be included in ordinary household transportation should be disclosed in advance and may be subject to specific restrictions or exclusions.
8. Restricted or Prohibited Goods
We may refuse to transport goods that are prohibited by applicable law, unsafe to transport, inadequately declared, or otherwise unsuitable for the requested transportation arrangement.
Customers must not tender illegal, hazardous or restricted goods without the required disclosure, authorization, documentation and transportation arrangement. Where applicable, additional terms may apply to regulated or specially handled cargo.
9. Bike & Car Transportation
Vehicle transportation requirements may differ according to vehicle type, condition, dimensions, pickup location, delivery location, route and transportation arrangement. Customers should provide accurate vehicle information and disclose relevant existing damage or condition before handover.
10. Domestic & Commercial Cargo
Domestic cargo, commercial cargo, full truckload and part-load transportation are arranged according to shipment characteristics, route, vehicle requirements and availability. Customers are responsible for providing accurate information regarding the nature, quantity, dimensions, weight and handling requirements of the cargo.
11. Loading, Unloading & Access
Loading and unloading arrangements may depend on the agreed service scope and site conditions. Customers should inform us about stairs, lifts, narrow entrances, restricted access, parking limitations, building rules, loading restrictions and other conditions that could affect the movement.
12. Transit & Delivery
Estimated transit or delivery schedules may depend on distance, route, traffic, weather, regulatory requirements, vehicle conditions, loading and unloading circumstances, access conditions and other factors outside the reasonable control of the service provider. Any delivery estimate should therefore be treated as an operational estimate unless a specific written commitment states otherwise.
13. Customer Documentation & Compliance
Customers are responsible for providing accurate documents and information required for the requested transportation or relocation service. Where applicable, documentation requirements may include identity, vehicle, ownership, invoice, tax, shipment or other legally required information.
14. Insurance & Transit Risk Protection
Any insurance, transit-risk protection or liability arrangement will depend on the specific service, quotation, documentation and applicable terms agreed for the shipment. Customers should review any applicable protection, exclusions, declarations, limits and claim requirements before confirming the service.
15. Cancellation & Changes
Cancellation, postponement, rescheduling, refund eligibility or applicable charges may depend on the timing of the request, service stage, third-party commitments, materials purchased, vehicle arrangements, manpower allocation and the specific terms communicated at the time of booking.
Please refer to our separate Cancellation & Refund Policy for additional information.
16. Packing & Storage Services
Storage arrangements, where available, are subject to separate availability, duration, storage conditions, goods accepted, charges and applicable terms. Customers should disclose the nature of goods proposed for storage before confirming the arrangement.
17. Third-Party Services & Communication Platforms
Our website may contain links to or use services operated by third parties, including communication, maps, analytics, payment or other technology providers. Your use of those third-party services may be subject to their respective terms, policies and conditions.
18. Website Content & Information
We aim to keep website information useful and current, but service descriptions, availability, pricing information, routes and other website content may change. Website content should not be treated as a binding service commitment unless specifically confirmed in writing.
19. Intellectual Property
Unless otherwise stated, website text, branding, logos, graphics, page content and other original materials associated with Space-X Cargo Movers are intended for the website’s business and informational use. They may not be copied, reproduced, modified or commercially reused without appropriate authorization.
20. Service Liability
Any responsibility for loss, damage, delay, cancellation, service interruption or other claim will be determined according to the applicable service agreement, quotation, consignment documentation, applicable law and any agreed insurance or risk-protection terms.
Nothing in these Terms & Conditions is intended to exclude or restrict any liability or consumer right that cannot lawfully be excluded or restricted under applicable law.
21. Events Outside Reasonable Control
Service schedules or arrangements may be affected by circumstances outside reasonable control, including severe weather, natural events, accidents, traffic restrictions, road closures, government restrictions, regulatory requirements, strikes, civil disturbances, vehicle incidents or other unforeseen operational circumstances.
22. Privacy
Information submitted through our website or communication channels may be handled according to our Privacy Policy. By submitting information, customers should review the applicable privacy notice regarding collection, use and handling of personal information.
23. Changes to These Terms
Space-X Cargo Movers may update these Terms & Conditions when our website, services, operating practices or applicable requirements change. The updated version will be published on this page with a revised update date.
24. Applicable Law & Dispute Resolution
These website Terms & Conditions are intended to operate subject to the applicable laws of India. Any dispute concerning a specific service may also be governed by the terms contained in the applicable quotation, booking confirmation, consignment documentation or service agreement, together with applicable consumer and other laws.
Space-X Cargo Movers
Last Updated: 31 August 2026
Space-X Cargo Movers may update these Terms & Conditions when applicable.